Question 1

How do I contact Super IPTV support?

Accepted Answer

You can reach our 24/7 support team via WhatsApp, Telegram, or email. Visit our Contact page for all support options.

Question 2

My IPTV is buffering, what should I do?

Accepted Answer

Try these solutions: Check your internet speed (minimum 10Mbps recommended), use a wired connection instead of WiFi, try a VPN, clear app cache, or contact support for server-side assistance.

Question 3

How do I reset my IPTV password?

Accepted Answer

Contact our support team via WhatsApp or email with your registered email address. We'll verify your account and send new credentials.

Question 4

A channel is not working, how do I report it?

Accepted Answer

Please report non-working channels to our support team with the channel name and your device type. We typically fix channel issues within 24 hours.

Question 5

How do I request a refund?

Accepted Answer

If you're within the 7-day money-back guarantee period, contact support with your order details. Refunds are processed within 3-5 business days.

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