Frequently Asked Questions

IPTV stands for Internet Protocol Television. It's a system where television services are delivered using the internet rather than traditional cable or satellite formats. You can watch live TV, movies, sports, and shows on any internet-connected device.

Super IPTV is a premium IPTV service offering 18,000+ live channels from 150+ countries, including sports, movies, news, entertainment, and international content. We provide stable streaming with 99.9% uptime, 7-day catch-up, and multi-device support.

After subscribing, you receive login credentials (M3U URL or Xtream Codes). You install an IPTV app on your device (phone, TV, box), enter your credentials, and start streaming 18,000+ channels instantly. No contract, no installation fees, no hidden costs.

IPTV technology itself is completely legal. Super IPTV operates as a streaming aggregator. We recommend users ensure they comply with local laws. Users are responsible for their usage.

VPN is not required but recommended for privacy. Some ISPs may throttle streaming traffic. A VPN masks your activity and can improve streaming stability. We support all major VPN services.

Plans start at $12.99/month. Our 12-month plan costs $79.99 (just $6.67/month), saving you 49%. All plans include access to all 18,000+ channels, 5 device connections, and 7-day catch-up - no hidden fees.

We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, Bitcoin, Ethereum, USDT cryptocurrency, bank transfers, and mobile payments. Payment processing is secure and encrypted.

Yes! We offer a 24-hour free trial with full access to all channels. No credit card required for the trial. Just contact us to request your trial credentials.

Absolutely! There are no contracts or cancellation fees. If you're not satisfied, simply don't renew. For refunds within 24 hours of purchase, contact support.

Yes, we offer a 24-hour money-back guarantee. If you experience technical issues we can't resolve or are unsatisfied for any reason, contact support within 24 hours of purchase for a full refund.

Our 12-month plan offers the best value at $79.99/year ($6.67/month), saving you 49% compared to monthly billing. You get the same access to all channels with significant savings.

Setup takes 10 minutes: 1) Subscribe and receive your M3U URL/Xtream Codes via email. 2) Install an IPTV app on your device (TiviMate, IPTV Smarters, GSE Smart IPTV, etc.). 3) Enter your credentials. 4) Start watching! We provide detailed setup guides for every device.

Yes! We offer free installation support via email, WhatsApp, and Telegram. We also provide step-by-step video tutorials and written guides for every device type.

Best apps by device: Fire TV/Android - TiviMate (best overall), Apple TV/iPhone - GSE Smart IPTV, MAG Box - built-in portal, Smart TV - SS IPTV or native apps, Roku - M3U Playlist Player. All apps are free or low-cost.

Yes! We offer remote setup assistance for $10 via TeamViewer or AnyDesk. Our technician will install the app, configure settings, and ensure everything works perfectly. Usually takes 15 minutes.

Super IPTV works on: Fire TV Stick, Android phones/tablets, Android boxes, Smart TVs (Samsung, LG, Sony), Apple TV, iPhone/iPad, MAG boxes, Roku, computers (Windows, Mac, Linux), gaming consoles, and more. If it connects to internet, it likely works!

All plans allow 5 concurrent streams. You can install the app on unlimited devices, but only 5 can stream at the same time. Perfect for families - watch different channels in every room!

Top picks: Nvidia Shield Pro (best performance), Fire TV Stick 4K Max (best value at $55), MAG 522/540 (dedicated IPTV boxes), Apple TV 4K (premium iOS users), Formuler Z11 Pro (IPTV enthusiasts). All offer excellent performance.

Yes! Samsung (Tizen), LG (webOS), and Android TVs (Sony, Hisense, TCL) can run IPTV apps natively. No Fire Stick or external box needed. See our Smart TV setup guide for instructions.

Yes! Even non-Smart TVs work with IPTV. Just connect a Fire TV Stick ($39), Roku ($29), or Android box ($40) via HDMI. Any TV with an HDMI port can stream Super IPTV.

Yes! Super IPTV works worldwide. Take your Fire Stick/device on vacation and stream at hotels, Airbnbs, anywhere with internet. No geo-restrictions. Many customers watch US channels while abroad.

18,000+ live channels from 150+ countries, including 500+ sports channels, 1000+ movie channels, premium networks (HBO, Showtime, Starz), news, entertainment, kids channels, and international content in 50+ languages.

Yes! We carry ESPN (all networks), FOX Sports, NBC Sports, CBS Sports, NFL Network, NFL RedZone, NBA TV, MLB Network, NHL Network, all regional sports networks, UFC PPV events, boxing PPV, and international sports.

Absolutely! NFL (all games including RedZone), NBA (all games including League Pass), UFC PPV events (free - no $79.99 charge), Premier League, Champions League, La Liga, Serie A, Bundesliga, and 500+ other sports channels.

Yes, all included free! HBO (15 channels), Showtime (8 channels), Starz (6 channels), Cinemax (5 channels), EPIX, plus 1000+ movie channels. No extra fees like cable/satellite ($20-40/month savings).

Yes! 12,000+ international channels from Arabic, Spanish, French, Portuguese, Indian, African, Asian, European markets. Perfect for expats or multilingual families. Largest international selection available.

Yes, adult channels are available and can be unlocked with a PIN in app settings. They're hidden by default. Parental controls let you lock categories and set viewing restrictions.

Yes! 7-day catch-up feature lets you watch any show that aired in the past 7 days on-demand. Works like a DVR without recording. Rewind, pause, restart - total control over live TV.

Yes! Electronic Program Guide shows what's currently playing and upcoming programs for next 7 days. See full schedule, set reminders, browse by time/date. Most channels have full EPG data.

Minimum 10 Mbps for HD (1080p), 25+ Mbps for 4K streaming. For families with multiple streams, multiply by number of simultaneous viewers (example: 3 people watching = 30 Mbps minimum). Faster is always better.

Common fixes: 1) Check internet speed (need 10+ Mbps), 2) Use Ethernet cable instead of Wi-Fi, 3) Close other apps/devices using bandwidth, 4) Increase buffer size in app settings, 5) Restart device and router. 95% of buffering is internet-related.

Yes! Support available via email, WhatsApp, and Telegram. Response time: 1-4 hours typically, faster during peak hours. We also have extensive FAQs, video tutorials, and setup guides.

We monitor 24/7 and fix outages within 1-2 hours. Occasional channel downtime (<1%) happens due to source issues, but we quickly switch to backup streams. 99.9% uptime guarantee.

7-day catch-up makes recording unnecessary (watch any show from past week). However, some apps like TiviMate Premium and iPlayTV support recording to USB or network storage if you want to keep shows longer.

Yes! We fully support all VPN services (NordVPN, ExpressVPN, Surfshark, etc.). VPN can actually improve performance if your ISP throttles streaming. No conflicts or blocks.

Channels update automatically! Your M3U playlist refreshes daily. If you notice missing channels, simply delete and re-add your playlist in the app, or wait 24 hours for auto-refresh.

Yes! We use industry-standard SSL encryption and PCI-compliant payment processors. We never store full credit card details. All transactions are encrypted and secure.

No. We don't track what you watch. We only monitor connection status to ensure service quality. Your viewing habits are completely private.

Your ISP can see data traffic but not specific content. Using a VPN encrypts all traffic, making it invisible to ISPs. We recommend VPN for maximum privacy.

Yes! 95% of customers cancel cable after subscribing. You get more channels (18,000 vs 200), pay less ($6.67-12.99/month vs $80-150/month), and have more flexibility. No equipment rental, no installation fees, no contracts.

Since 2018. We've served 50,000+ satisfied customers across 6 years with consistent service, regular updates, and dedicated support. We're established and reliable.